Orko Joshua Hassan · Rotterdam/Bonn
Helping organisations change in ways that work for people.
I combine organisational research, data analysis and consulting to understand how change really happens and how to make it stick. With an MSc in People, Organisations & Change from Rotterdam School of Management and a BA in Psychology and IR from University College Maastricht, I aim to transform organisations from a multidisciplinary perspective for the better.
About
A German-Bengali changemaker, shaped by many places.
I grew up between German and Bengali cultures in Bonn, and have spent the last years studying and living in the Netherlands — Maastricht, Rotterdam — with a semester in Seoul along the way. Moving between contexts taught me early that organisations, like people, carry their histories with them.
I'm motivated by people-centred change, in companies and in the public sector alike: restructuring that is honest, integration that respects identity, and transformation that people can actually trust. I work comfortably across English and German.
- Based in
- Rotterdam · Bonn
- Languages
- German (native), English (full), Dutch (limited working)
- Open to
- Change management, HR transformation & consulting roles
Quick facts
Change & organisational development
Diagnosing culture, designing change roadmaps and supporting leaders through restructuring and integration.
People analytics & data
Quantitative analysis in R, SPSS and Excel; people analytics maturity, HR data quality and governance.
Research & evidence synthesis
Semi-structured interviewing, Gioia-method coding and turning evidence into decision-ready insight.
Responsible AI in analysis
Using GenAI to support coding and synthesis — with systematic validation, never blind trust.
Selected work
Projects in research & consulting
Experience
Where I've learnt what I know
Jan 2026 – Jul 2026 · Remote
Research Consultant — ADAPT Initiative & UNSSC
- Research on the human costs of mergers, downsizing and relocation across UN agencies.
Oct 2025 – Present · Rotterdam · Remote
Customer Service Representative — Coolblue
- ~120+ customer cases a week across orders, delivery, returns and payments.
- Part of a service operation with a record company-wide NPS of 84 and 88% first-contact resolution.
Sep 2025 – Aug 2026 · Rotterdam
Internal Officer — RSM STAR
- Coordinated 3 cohort events for ~70 MSc students on a €5,000 budget, within Europe's largest study association.
Mar 2022 – May 2023 · Maastricht
Critical Parts Management — Mercedes-Benz CAC
- ~500 critical-parts escalations a month, single orders up to €250,000.
- Cut average resolution time from 30 to 2 days, working with suppliers and teams worldwide in German & English.
Oct – Dec 2020 · Cologne
Face-to-Face Fundraiser — Direct Result
- Recruited 30 long-term donors for NGOs such as Oxfam and 9 new fundraisers.
Jan 2019 – Dec 2020 · Bonn
Research Interviewer — uzBonn
- 1,000+ CATI interviews with employees, executives, founders and works councils for ZEW, IAB, DIW, IW, WSI and the DGB-Index Gute Arbeit.
Education
2025 – 2026
MSc People, Organizations & Change
Rotterdam School of Management, Erasmus University
GPA 8.3 · Cum laude · Top 15% · Change Management track
2022 – 2025
BA Liberal Arts & Sciences
University College Maastricht
Psychology & International Relations · GPA 8.1 · Cum laude · Honours
2023 – 2024
Exchange semester
Korea University, Seoul
GPA 4.27 / 4.5 · Organizational Behavior, Psychology, Neurodiversity, International Relations
What inspires me
The ideas I keep coming back to:
Systems, not just symptoms
How structures, processes and people interact — and why fixing one part rarely fixes the whole.
Change that people can trust
Studying UN restructuring showed me that how you change matters as much as what you change.
Public service with impact
Health systems, international development and a public sector that works for the people it serves.
Seeing how places move
Travel, cities and public transport — everyday systems design from Rotterdam to Seoul.
Seventeen years on the pitch
University and club football taught me that great teams are built, not assembled.
Discipline from the ring
Muay Thai, kick-boxing and yoga — resilience and balance, in roughly equal measure.
“Great teams are built, not assembled.”
Skills & tools
What I bring to the table
Methods
Tools
Languages
Beyond work
Contact
Let's talk.
I'm currently exploring roles in change management, HR transformation and consulting. Let's talk.
Download CV